PRIVACY POLICY

BEAKS DEVELOPMENT SDN BHD WEBSITE

This privacy notice for Beaks Development Sdn Bhd (“Beaks Development”) describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you visit our website at https://beaks.my/or any website of ours that links to this privacy notice or when you engage with us in other related ways, including any sales, marketing, or events.

Reading this privacy notice will help you understand your privacy rights and choices. By engaging with us in the ways set out in this privacy policy, you confirm that you have read and understood the entirety of this privacy policy, as it applies to you.

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at 03-7954 8111 or email us at connect@beaks.my (Office Hours: Mon-Fri, 9am-6pm).

We are committed to safeguarding your personal information and will comply with all requirements and obligations under the relevant data protection laws including the Personal Data Protection Act 2010 and any regulations made under or to supplement either of the above, relating to the personal information.

1. Information We Collect

In the course of operating our business and providing our services, we may collect and process different types of personal data when you interact with us, or we may obtain personal information about you. These include:

• Basic personal details such as your name, title, date of birth, gender, and job title;
• Contact data such as your personal and work contact details, telephone number and postal or email address;
• Identification documents and information such as identity card, passport, utilities bills, identity cards, signature, etc;
• Financial data such as payment related information, credit card details, payment and receipt details, financial status, annual income (for specific government-linked projects), loan status and amount, tax status or bank account details;
• Tax or governmental identifiers regarding any stamp duty or other relevant property taxes;
• Demographic data such as your address, marketing preferences including preferred contact methods, property types, locations of interest, developments of interest, and purchase schemes;
• Advisors appointed by you including mortgage brokers, lawyers, financial advisors, surveyors;
• Property records, searches, documents, and files (exchange, our legal files relating to the property you are selling to us);
• Enquiries, complaints and correspondence and other communications with you;
• Website usage and other technical data such as details of your visits to our websites, your use of our website; the purpose of your visit; IP address, device type and browser information, or information collected through cookies and other tracking technologies;
• Personal data provided to us by or on behalf of our clients or generated by us while providing our services, where relevant;
• Data that you may provide to us in course of registering for and attending marketing/promotional events or meetings;
• Any other personal data relating to you that you may provide.

2. How We Collect Your Information

We may collect or receive your personal data from several sources. These include the following:

• When we provide you with a service;
• Where you provide it to us directly, for example, when you contact us using any means of communication or via other direct interactions such as completing a form on our website or registering for our online tools, or when you visit our offices or sites, including calls or accessing information via third-party providers like property portals;
• Where we monitor use of, or interactions with, our websites, marketing emails, or other communications sent from or received by Beaks Development;
• Third-party sources, for example, for "know your client" checks or recruitment purposes;
• Publicly available sources such as LinkedIn to keep contact details accurate or for professional networking.

We automatically collect the following information when you access our websites or third-party provider sites through cookies, web beacons, and other tracking technologies:

• IP address;
• Device type and browser information;
• Pages visited on our Website;
• Date and time of your visit;
• Referring website.

A cookie or other tracking technology will be sent to your device. This enables us to contact you based on interests and recognize whether you've signed up to receive information, avoiding duplication.

Please note, you can change your cookie settings on any device. For other websites, please check their terms and privacy notice.

We may also collect data from websites where you have posted information to be found related to business opportunities. We will inform you when we do so.

3. How We Use Your Information

Beaks Development collects and processes your personal data for legitimate business management purposes including:

• Marketing and business development, including new services, properties, developments, events, and promotions;
• Managing reservations, property sales processes, and contract performance;
• Fulfilling contractual obligations regarding property transactions and managing your rights;
• Providing and administering our services;
• Conducting credit and background checks;
• Compliance with legal obligations such as identity and anti-money laundering checks;
• Receiving payments for your selected options or property;
• Handling legal claims, prosecutions, and dispute management;
• Facilitating website use and responding to information requests;
• Disclosing personal data to government, regulatory, or law enforcement as required;
• Market research, data studies, customer satisfaction surveys, and service development;
• Internal record-keeping and reporting;
• Handling enquiries, complaints, warranty claims;
• Business management and improving relations.

4. How We Share Your Information

We may share your information with:

• Professional advisors (legal, financial, risk management), bankers, and auditors;
• Your financial and legal advisers, mortgage brokers, family or nominated agents;
• Insurers and insurance brokers;
• Third-party technology and IT providers;
• Managing agents, management companies, Land Registry;
• Purchasers or prospective buyers of our business;
• Service providers like repair contractors, guarantee providers, utilities, local authorities;
• Third parties for identity verification and anti-money laundering;
• Local authorities for participation schemes;
• Government, regulatory, or law enforcement agencies as required by law;
• Police and law enforcement agencies for crime and security;
• In business transfers like mergers or bankruptcy;

5. Security of Your Information

We implement reasonable safeguards to protect your information from unauthorized access, use, loss, or disclosure. However, no internet method or storage is completely secure.

6. Your Choices and Rights

If you have questions about your data, please contact us. You have rights including:

• Opting out of marketing emails;
• Accessing your information;
• Restricting use during complaints;
• Rectifying or erasing information when no lawful grounds exist.

7. Data Retention

We retain information as long as necessary for the purpose collected or legal requirements.

8. How We Protect Your Personal Data

We take technical, electronic, managerial, and procedural measures to safeguard your data per relevant laws.

9. Children's Privacy

Our Website is not intended for children under 18. Parental permission is required. If inadvertently collected, their data will be deleted promptly.

10. Changes to this Privacy Policy

We reserve the right to update this policy and will post changes on our Website with an updated effective date. We encourage periodic review.

11. Contact Us

If you have questions or want to exercise your rights, contact us:

Telephone Number: +603 7954 8111
Email Address: connect@beaks.my
Address: No.5, Jalan 51A/225, Seksyen 51A, 46100 Petaling Jaya, Selangor